Client Satisfaction

FitSense Australia monitors the feedback from participants in all our health and wellness programs. This allows us to ensure we are continually improving our services to meet the needs of our clients.

In 2008, we received written feedback from over 1,000 participants in our programs. The results of two key questions from this feedback and participant testimonials are shown below. This highlights the satisfaction that participants have with programs implemented by FitSense Australia.

Overall, how satisfied were you with the (service) provided by FitSense Australia?

• Very Satisfied - 50%
• Satisfied - 49%
• Undecided - 0.8%
• Dissatisfied - 0.2%
• Very Dissatisfied - 0%

Would you recommend this service to others?

• Yes - 99.1%
• No - 0.9%

Testimonials

• Very informative. Thanks. (ActewAGL staff)
• You can't improve on perfection. (Customs Officer)
• Thank you, this was a great service in our workplace. (National Library of Australia staff)
• A worthwhile program and very enjoyable. (National Library of Australia staff)
• Thank you. This service was most appreciated. (AusIndustry staff)
• Well done! I look forward to next years program. (Neighbourhood Cable staff)
• Everything has been perfect. I am glad we received this program. (TransACT staff)
• Thank you very much! I greatly appreciate such an amazing and comprehensive program. (ActewAGL staff)
• Informative. Thanks. Loved it. (National Library of Australia staff)
• I think the program is fanastic. (Ecowise Environmental staff)

Testimonials

• "Thank you, this was a great service in our workplace." National Library of Australia staff
• "I think the program is fantastic" Ecowise Environmental staff

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